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Privacy Policy

You own your data. That's it.
Last updated: 11 November 2025

We built this for people who value simplicity and data ownership. Your data is yours, and we do everything we can to enable that.

  • Export everything in CSV – Take your data anytime, no questions asked.
  • Delete everything forever – Want to leave? Delete your account and all data is permanently removed.
  • We encrypt sensitive data – Bank details and receipts are encrypted. Search fields (like client names and descriptions) are plaintext so the app actually works.
  • Hosted in California, NZ law applies – Your data is stored on secure servers in California, USA. As a New Zealand business, we comply with the NZ Privacy Act 2020.
  • We don't sell your data – We don't sell it. We don't train AI models on it. We don't share it with anyone except as required by law.
  • Your rights – You can request access to, correction of, or deletion of your personal information at any time.
  • Breach notification – If there's a security breach affecting your data, we'll notify you and the Privacy Commissioner if it's serious.

Questions or Requests?

Email us at support@letterbox.co.nz for access, correction, or deletion requests.

We'll respond within 20 working days as required by NZ law.

This is a straightforward privacy policy. When we grow and can afford lawyers, we'll make it more formal. But the principles won't change.